Support

Contact us

Email support@rifflog.com with any question, problem or idea. It goes to a real person.

To help us answer quickly, include:

• Your device, and its iOS version or browser.
• A link to the tab, if the problem is with one.
• What you did, what you expected, and what happened instead.

Signing in

If you signed up with an email and password and have forgotten the password, use Forgot password? on the sign-in screen. We'll email you a link to set a new one.

If you signed up with Apple or Google, sign in with the same button again. Your password is managed by Apple or Google, not by Rifflog.

Microphone access

Rifflog uses the microphone so you can record audio for your tabs and use the tuner. If you tapped “Don't Allow” when iOS asked, turn it back on in Settings → Rifflog → Microphone, then return to the app and try again.

In a browser, allow the microphone in the site settings for rifflog.com, then reload the page.

Offline use

Choose Make available offline from a tab's menu to keep a copy on your device. Those tabs show a download mark in My Tabs, and you can open them and play their recordings without a connection.

Signing in, sharing, uploading or recording audio, and saving changes all need a connection. Edits you make offline stay on screen until you reconnect and save.

Deleting your account

Go to Account, choose Delete account, and type your email to confirm. This permanently deletes your account and all of your tabs, including their recordings, and shared links to your tabs stop working. It can't be undone.

Privacy

Read how we handle your data in the Privacy Policy.